Privacy Policy
Privacy Policy – Journey to 7
Introduction Journey to 7 ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, with whom we share it, and the choices you have regarding your information.
Information We Collect
- Contact Information: Name, email address, phone number, mailing address.
- Travel Preferences: Destinations, travel dates, accommodation preferences, activities of interest, budget, travel companions, dietary restrictions, and other relevant preferences.
- Payment Information: Credit/debit card details, billing information (processed securely through Shopify's payment gateway).
- Travel Documentation: Passport details, visa information (if necessary).
- Communication Records: Records of our interactions, including emails, support tickets.
- Website Usage Data: IP address, device information, browsing behavior on our site.
How We Use Your Information
- Itinerary Creation: To design and deliver personalized travel itineraries.
- Booking Services: To facilitate bookings with airlines, hotels, tour operators, and other travel service providers.
- Communication: To provide trip updates, confirmations, invoices, pre-departure information, and respond to your inquiries.
- Marketing and Promotions: To send you offers or information about our services (only with your explicit consent).
- Website and Service Improvement: To analyze usage patterns, enhance user experience, and improve our services.
- Legal Compliance: To comply with legal obligations, court orders, or government requests.
Information Sharing
- Service Providers: We may share necessary information with trusted third-party service providers who assist in operating our website, conducting our business (e.g., payment processing, email marketing, customer support).
- Travel Partners: To fulfill your travel arrangements, we may share relevant information with airlines, hotels, tour operators, transportation providers, and other necessary partners.
- Legal Purposes: We may disclose your information as required by law, to enforce our policies, or to protect our or others' rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as a business asset.
Your Choices
- Opt-Out of Marketing: You may unsubscribe from promotional emails at any time by using the "unsubscribe" link or contacting us.
- Accessing and Updating Information: You have the right to request access to the personal information we hold about you and make corrections if needed.
- Data Deletion: You may request deletion of your personal information, subject to certain legal and business obligations.
Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information. While we strive to secure your data, no transmission or storage method is completely secure.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or as otherwise permitted by law.
International Data Transfers
Your information may be processed or stored outside your country of residence, where data protection laws may differ. We take steps to ensure your data is adequately protected during international transfers.
Children's Privacy
Our services are not directed to children under the age of 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal information from children.
Changes to This Policy
We reserve the right to update this Privacy Policy. Changes will be posted on our website with the updated effective date.
Contact Us
For questions or concerns about our Privacy Policy, please contact us at journey.toseven@gmail.com